Contacting Support
Cal Jones
Last Update 2 jaar geleden
Omero strives to provide impeccable support for all of its customers and each visitor. However, we operate on a small team and require some time off to ensure we can remain functioning as normal. With a staff team for both the United Kingdom and The United States of America, we’re quite flexible with the times we’re in and out of office.
It is likely that there will be a Support Agent to assist you outside of office hours, these are just our most active times throughout the day. As previously mentioned, we have a team from all around the world so do not feel limited to these times only. We are always here to try our best and support you with your needs. Below you can find out current office hours, these are updated regularly and can be checked at any time.
Support Tickets
To contact our Support Agents on our discord, head over to our discord and message Omero Support.
Our Office Hours:
- Weekdays
🕘 9AM to 9PM BST
- Weekends
- 🕚11AM - 11PM BST
We also offer email support, this is one of the slowest ways to contact us so we advise you to use our discord support system or by calling us. To email us use [email protected]